Terms & Conditions

Custom Wine Source Terms of Use and Service Agreement

Thank you for visiting our Web site. Access to and use of this Internet Web site (referred to as this site) are governed by the terms and conditions set forth below and by applicable laws, statutes, ordinances, and regulations. By browsing, visiting, or otherwise accessing or using this site, you agree to abide by the terms and conditions set forth below. As used in this site, the term CWS is intended to include Custom Wine Source.

Copyright Notice

This site is protected by the copyright laws of Canada and may be protected by the copyright laws of other countries and jurisdictions. Except as specifically permitted in accordance with the terms and conditions governing the use of this site, any copy, other reproduction, display, performance, or retransmission of all or any of the contents of this site is strictly prohibited. All rights are reserved. Please see the section below entitled Notice Concerning the Use of Documents, Images, and Information on This Site.

Trademark Notice

CWS, Custom Wine Source, and the other tradenames under which CWS does business are all trademarks of CWS. Except as specifically permitted in accordance with the terms and conditions governing the use of this site, any use of such trademarks or tradenames is strictly prohibited absent the prior written consent of CWS. In addition, the names, tradenames, and trademarks of third parties, including the clients of CWS, may appear on this site from time to time. All such names, tradenames, and trademarks are proprietary to their respective owners and may be used only with the express written permission of their respective owners.

Use This Site at Your Own Risk

Every user who visits this site does so at his or her own risk. The CWS makes no representations or warranties of any kind as to and assumes no responsibility for (a) the accuracy or completeness of the information or materials contained in or any errors or omissions in the contents of this site (which may include factual or typographical errors and technical inaccuracies); (b) the availability for use of any copyrighted, trademarked, or otherwise proprietary materials of third parties that may appear in this site; (c) the presence or absence of computer viruses or other bugs that third parties may embed in or attach to this site without CWSs knowledge or consent; (d) any software made available for downloading, copying, or other use through this site; or (e) the merchantability, fitness for use, title, and non-infringement of any or all of the contents of this site.

Regarding communications with CWS through this site, CWS makes no representation or warranty concerning the security of any data transmitted to CWS, including information relating to potential employment or applications therefor or any other matter. The CWS shall treat any data or information transmitted to CWS through this site as nonconfidential and nonproprietary.

Neither CWS nor any other party involved in the creation, production, or delivery of this site or whose materials or information appear in this site assumes or accepts any liability, regardless of whether based on contract, negligence, intentional wrongdoing, or liability without fault, for any costs, losses or damages (whether direct, indirect, compensatory, special, lost profits, liquidated, consequential, or punitive) arising out of or in any way connected with the users access to, browsing of, or use of this site or any of the contents of this site, without regard to the source of such contents, or with the unavailability or failure of performance of this site for any reason.

Notice Concerning the Use of Documents, Images, and Information on This Site

Documents, Images, and Information Proprietary to CWS

Documents, images, and information proprietary to CWS, including the contents of the descriptions of CWS businesses, biographical descriptions of its representatives and personnel, press releases, and other public notices, together with any associated graphic elements (collectively referred to as CWS materials), may be copied, reproduced, downloaded, or otherwise used provided the following terms are adhered to strictly:

A copyright notice in the form © 2020 CWS. Used with Permission. All Rights Reserved. must appear in every copy or reproduction of such CWS materials. The CWS materials may be used solely for non-commercial purposes, such as informational, entertainment, and personal use and shall not be further copied, uploaded to any network, intranet or Internet, rebroadcast or retransmitted, or otherwise disseminated in any medium without the express written permission of CWS.

The CWS materials may only be used in their entirety, without alteration, editing, condensation, or editorial comment, and any graphical elements contained in CWS materials may not be used separately from the other elements with which they are associated. The CWS materials shall not be used to ridicule, disparage, harass, or annoy any client of CWS.

No other use of CWS materials shall be permitted.

The CWS materials available for use as set forth above do not include the design, layout, arrangement, or distinctive elements of this site or of any other Internet Web site maintained by CWS or its divisions, subsidiaries, or affiliated companies.

Documents, Images, Information, and Other Materials Proprietary to Others

The contents of this site may from time to time contain documents, images, information, and other materials not proprietary to CWS, such as photographs; clip art; film clips; musical passages; audio track or sound effect elements; or the names, tradenames, trademarks, logos, or designations of third parties (including present and past clients of CWS or its featured personnel). All such materials will be referred to as non-CWS materials.

Non-CWS materials may also include from time to time articles, data, information, images, artwork, graphics, music, audio, or other elements published in newspapers, magazines, or other media or venues and may include the name, tradename, or trademark of the medium or venue in which such materials were published.

Any use whatsoever of any non-CWS materials outside of their intended use on this site is strictly prohibited unless the prior written permission of the appropriate third parties has been secured.

Unsolicited Materials

Please note that it is a policy of CWS not to accept or consider unsolicited creative, production-related, or other materials of any kind. The CWS will consider any and all materials, including proposals, ideas, concepts, drafts, rough cuts, or finished work product submitted through this site not to be confidential or proprietary and to be freely available for use without compensation or payment of any kind.

Age Restriction

By ordering through this website, you agree that you are over 21 years of age. In instances where the legal age of either the purchaser or the intended recipient is questionable, we reserve the right to request proof of legal age, or cancel an order at our discretion.

Intended Use

All wine purchased through Custom Wine Source is intended for personal use. If it appears that your order is intended for resale, we may request proof of valid resale licensing.

Label Content Restrictions

We reserve the right to reject any label content at our discretion. The following are examples of image content in the foreground or background of photos that we may refuse to print:

  • Images or label content that could be perceived as violent, including hatred or cruelty to humans or animals, profanity, or obscenities.
  • Libelous, defamatory, sexually explicit, or other content we deem offensive. Racial/prejudicial or discriminatory subject matter.
  • Material that could infringe on the copyright or trademark rights of another party, including branded products, abbreviations, acronyms, logos or related symbols.
  • Celebrities such as actors, musicians, athletes, or cartoons. (Exceptions to this prohibition include permission-based photos of you, your family members or friends photographed with a famous person.)
  • Images used without the consent of the owner, including those downloaded from the internet.
  • Provocative, derogatory, or of a sexual content. Nudity or semi-nude images of adults or children.

Additionally, custom wine orders may not include misleading and/or incorrect wine identifying information. In the event that incorrect varietal, vintage, or ABV information is specified, we reserve the right to update your label content to match the wine you have purchased.

5 Stars Our Customers Love Us!
  • 5 StarsExcellent customer service, they went above and beyond my expectations. Can't wait to order again!
    - Mtnoflove
  • 5 Stars Product selection, quality and customer service is second to none!
    - Janice
Call Us 1-877-824-9463 toll-free   Hours: M-F 9:00 am-5:00 pm PST   Email Us info@customwinesource.com
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